Portal:ICANNWiki/ICANNWikiMAIL Features
ICANNWikiMAIL Features
ICANNWiki is proud to offer you the best and broadest HTML email features at the most affordable price though the organization's ICANNWikiMAIL platform.
With ICANNWikiMAIL you gain a partner who attends the ICANN conferences and is well versed in, and understands the challenges of the ICANN community.
ICANNWikiMAIL Features
ICANNWikiMAIL features, combined with our enjoyable customer support, will provide you a significant competitive advantage in your email marketing efforts---guaranteed.
ICANNWikiMAIL can provide you with a complete managed solution where you can:
Forward the content of a newsletter to us and we can format and send the e-mail for you.
We can work with you to design custom look and feel for different newsletters or communiqu's, whether they be monthly, quarterly, conference specific, or special communiqu's.
Whether you are seeking to send a simple, informative newsletter to your email list or are determined to launch the most creative and sophisticated direct marketing campaign, ICANNWikiMAIL features will continually exceed your expectations!
ICANNWikiMAIL Features At A Glance
Managed Service Provider
ICANNWikiMAIL can provide you with a complete managed solution where you can:
- Forward the content of a newsletter to us and we can format and send the e-mail for you.
- We can work with you to design custom look and feel for different newsletters or communiques, whether they be monthly, quarterly, conference specific, or special communiques.
Complete Custom HTML Template Support
With ICANNWikiMAIL, you have complete control over your HTML templates. If you are more comfortable working directly with HTML in the formatting of your e-mail design and content modification, ICANNWikiMAIL gives you the flexibility necessary to easily create and manage your production e-mails by simply loading in your HTML code. No need to worry about working through predefined templates.
Robust WYSIWYG Editor
If HTML is not your passion, ICANNWikiMAIL's robust WYSIWYG editor makes content creation and management simple. Create your layout and message format through the use of easy to understand buttons that, in the background, creates the HTML necessary without you having to understand HTML.
Security and Privacy
Your e-mail list remains private, confidential, encrypted and secure. For all of our ICANNWikiMAIL subscribers, we offer industry-leading 128-bit SSL Security that encrypts all data from third parties. You choose a secure name and password to login to the ICANNWikiMAIL system.
Keep all of your segmented email lists online in a secure database that allows you to engage your subscribers 24/7.
High Volume Clients
No matter how large your email lists are, ICANNWikiMAIL can assist you with smooth campaigns that are delivered on time, every time. Although we can certainly handle larger campaigns, our expertise is delivering campaigns to up to 1,000,000 recipients. These campaigns are delivered within one hour---guaranteed.
Your email campaign is delivered quickly. No more excessive waiting for your large campaigns to be delivered!
Multi-Language Support
Why limit yourself to just the US market? With character sets from the world's most popular languages, ICANNWikiMAIL Email can help you send a compelling (and linguistically correct) message to International markets. Que Bueno!
Unlimited Mailing Lists
As your email marketing campaigns evolve, you will want to consider refining your email list(s) into more and more specific sub-lists. As the campaigns progress, ICANNWikiMAIL allows the ability to segment certain demographics into unlimited mailing lists.
Deliver relevant info that solves your customers' problems and yours, helping to separate your email from unsolicited email.
Online Survey Engines
ICANNWikiMAIL allows you to quickly and easily create professional single- or multiple-question surveys. Further, it allows you to offer single response, multiple response or open-ended questions. All offered in real time.
Leverage data to build email campaigns that target feedback from subscribers.
Real-time Statistics
Real-time email statistics and charting confirm the success of your email campaign in real-time. You can view data (mailed, delivered, reads, clicks, hot prospects, unsubscribes, and bounces) in summary format or you can drill down to see exactly who is reading and clicking on your messages, and what web pages they are visiting on your site. Also measure desired action completion: orders, registrations or general email campaign goals.
Instantly identify how your email campaign is succeeding and make any changes that might assist you with offers to the rest of or other segmented email lists. Data-sets and charts give you a robust view of email campaign performance.
Rich Media
ICANNWikiMAIL seamlessly incorporates Flash, Windows Media Player, RealNetworks, and Quicktime technology to deliver a rich media experience to online consumers. Consumers with any of these common add-on software packages installed on their computer can receive compelling, streaming media without having to download and install new or additional software. Or choose simple plain text format.
Reach your customers with means that you might have never before used with exciting dynamic and streaming content. Communication to younger customers can be more effective with this media as well as emails that need to show how a process works. Plain text format allows your customers a choice. "You can deliver both formats in one campaign!"
Triggers and Auto-responders
ICANNWikiMAIL proprietary triggered emails (also known as auto-responders) enable you to automatically follow-up with your prospects as often as you would like! Send personalized email messages at unlimited predetermined intervals. Now it is easy to follow up with your customers and prospects in a timely manner (even when you are out of the office)!
Often used in conjunction with ICANNWikiMAIL's website subscription form, ICANNWikiMAIL triggered emails enable you to reliably deliver a great looking "thank you" or follow-up email to someone who fills out your website subscription form---if you would like, you can even add a survey to the follow-up email!
Email List De-duplication
ICANNWikiMAIL "syncs" with most contact managers---it is easy to import lists to (and export lists from) ICANNWikiMAIL. Each time a list is uploaded an automatic de-duplication process ensures the integrity of your list is maintained and that no "duplicate" email addresses are inadvertently added---ICANNWikiMAIL protects you from ever sending more than one email message to the same email address.
ICANNWikiMAIL protects you from ever sending more than one email message to the same email address keeping your customer happy.
Dynamic Data
ICANNWikiMAIL software has provided an elegant solution to the complex challenge of DYNAMIC DATA --- also known as "search and replace" or "rules-based" mail-merge.
How does it work? Let's assume you are the marketing director for a large airline company (e.g., Wiki Airlines) and you would like to send out periodic emails to the millions of passengers who frequently fly with you. Sending a great looking email to lots of people is easy to do. But, to make your email stand out (and generate reservations), you need something more---you need dynamic data. With DYNAMIC DATA you can customize and personalize the email for each recipient based on which city they reside.
Spam-Checker
ICANNWikiMAIL Spam Detective protect our clients from unfair filtering and help ensure that their messages reach their intended recipients. From from helping our clients build opt-in lists to establishing relationships with major Internet Service Providers such as AOL, Hotmail, and Yahoo, ICANNWikiMAIL Email makes sure your messages are delivered! Spam-Detective identifies key words, phrases, and certain patterns that are likely to trigger spam filters, then recommends a resolution. ICANNWikiMAIL List-Detective scans your mailing lists and indicates suspicious (or "high-risk") email addresses before you send your messages.
Increase email campaign performance, achieve higher read rates with ISP's and get through personal mail filters.
Cross-Platform Compatibility
ICANNWikiMAIL offers comprehensive cross-platform compatibility. From AOL to Blackberry to Explorer to Lotus Notes to Netscape to Palm...Your email campaigns will work on every email system. Satisfaction is 100% guaranteed. Our technical team extensively tests, and conforms your email messages to, new releases of email client software so you don't have to. And, in those cases where outdated (or overzealous) firewalls, management or IT departments are troubled by HTML emails, technology used by ICANNWikiMAIL will ensure that your message is delivered to them as a perfectly formatted text-only message.
Send to a Friend
If you are interested in growing your email list, you should consider taking advantage of ICANNWikiMAIL's "send-to-a-friend" feature---it is available whether you are using templates or uploading your own HTML. This is a powerful feature which enables your recipients to forward your message on to their friends and enables the friends to opt-in to your list.
Build viral email campaigns and know what comments others are sending about your offers. Build your email lists organically through referral programs.
One-to-One Personalization (Mail Merge)
One-to-one personalization is key to building long-term customer value, higher response rates, and cost-efficient communications. ICANNWikiMAIL is the leading email marketing solution partly because we greatly enhance your ability to match customer profile information with targeted, relevant content. The sophisticated ICANNWikiMAIL eMessaging system will help you reach your customers with relevant e-mail messages based on their specific attributes or requests.
With content-matching strategies and nested-rule sets capable of complex, personalized solutions, ICANNWikiMAIL will provide you will a considerable competitive advantage. You will be able to speak more directly to the individual needs and characteristics of your customers, and build long-term, profitable, customer relationships.
Website sign-up box
Easily grow your email lists with a website sign-up box. The process for adding one to your website is simple---just let us know what pieces of information you would like to collect from your subscribers (e.g., email address, name, company, address, phone, direct marketing special offer code, and/or any other information you are interested in).
The website sign-up box is completely customizable. Just "cut and paste" it to your website. You can use your own colors and fonts so that it matches the look and feel of your website. You can also elect to have a "single opt-in" or "double opt-in" form, though single opt-in forms are only allowed on websites that have already verified the identity of the subscriber. If you can imagine it, ICANNWikiMAIL can do it...
Email List Upload
If you are frustrated trying to upload or manage your email list, ICANNWikiMAIL can help! We have "one-click" uploads --- even for lists in the hundreds of thousands of names. Simply save your contacts file as a tab-delimited text file and upload it with your browser.
"Exclude from List" feature
If you are upgrading to ICANNWikiMAIL from another email provider, it easy to groom your list to make it ICANNWikiMAIL compliant. ICANNWikiMAIL allows you to send emails only to people who have opted in to your list. This also means you may not send an ICANNWikiMAIL email to somebody if they have, in any manner (email, phone call, letter, etc.) requested to be unsubscribed from your list.
To make it easy to ensure that you don't inadvertently send to somebody who has previously unsubscribed, ICANNWikiMAIL enables you to exclude a list of recipients from a mailing list by importing a simple text file of email addresses. Once imported, this "exclusion list" will remove each email address from the mailing list you are working with!
"Bounce" Management
ICANNWikiMAIL servers are fast, secure and powerful. Our servers can send over 1,000,000 personalized, customized rich-media emails per hour (over 24 million emails per day). In addition to this raw power and proprietary delivery mechanism with "throttle settings" (to make sure your emails actually get delivered instead of being filtered into a bulk email folder) ICANNWikiMAIL enjoys the most robust bounce manager available.
As your email blasts increase in size, there is a greater possibility that at least some of your email recipient's accounts may temporarily be "down." When a message being delivered to a valid email address is not received as intended by a email server, ICANNWikiMAIL begins a exhaustive process of re-attempting to deliver the message through a variety of paths over a 3 day period (sending as many as several thousand attempts) until the message is successfully received. If after 3 days the recipient's email server is still malfunctioning, ICANNWikiMAIL advises you of the "bounce" so you can either remove the address or try another means of communication with the intended recipient.
Unsubscribe/Profile Updates
ICANNWikiMAIL manages your lists for you---24/7/365! Never again will you have to take the time or deal with the responsibility of unsubscribing somebody from your list or updating someone's personal profile. ICANNWikiMAIL handles all of this for you. It is a huge time saver!
There are several different profile update layouts to choose from--you can select whichever one suits you best! One of the benefits of ICANNWikiMAIL is the profile update software is that automatically looks up, and auto-completes, missing data regarding city, state, and country of your subscribers (based on IP address).
Email Campaign Testing
An A/B split is a classic marketing technique for optimizing the success of a message - it is commonly used to test the response of a particular message by a sample group before sending the message to your entire email list. If you have ever wanted to pre-schedule emails to multiple groups (e.g., 1,000 people on Monday, 1,000 people on Tuesday and 1,000 on Wednesday) to see how different delivery times affect your response rates, you can now do so. We ensure no duplicate emails occur.
By testing different options you gain the experience to create and send the best possible email campaign.
Email WebPage to a Friend
In addition to ensuring that your email marketing efforts are successful, ICANNWikiMAIL also offers advance tools for improving your website marketing results. One of the more popular tools is the "email this webpage to a friend" feature.
ICANNWikiMAIL automatically generates the snippet of code for its subscribers to use free of charge. Just copy and paste the code to your website and you will enable your website visitors to quickly and easily refer your website pages to their friends and colleagues---it is a great way to generate more interest in and traffic to your website!
ICANNWikiMAIL Event Sequencer
The ICANNWikiMAIL Event Sequencer enables subscribers to pre-program sequences of emails.
For example: Day 1: Thank you for meeting... Day 7: One week follow-up... Day 21: Three week follow-up with special offer...
Basically, here's how it works:
After logging in, go to Master CRM > Utilities > Define Event Sequences where you can set up a series of emails, each defined by the number of days' delay before the next email is delivered. Once you have defined an Event Sequence, you can apply it to any or all of your contacts. Here are just a few examples of how the ICANNWikiMAIL Event Sequencer is making business communication ICANNWikiMAIL:
- Dentists can schedule automatic 6-month check-up reminder emails for their patients.
- Veterinarians can set up one series of emails for their clients who own dogs and another series of emails for clients who own cats.
- Car dealerships can set-up one series of emails for clients who have purchased new cars with prescribed maintenance check-ups at certain points in time (e.g., initial six month check-up) and another series of emails for clients with leases (e.g., your lease term is set to expire in 3 months---please stop in so we can renew the lease).
To take advantage of ICANNWikiMAIL Event Sequencer, simply choose a sequence for one of your contacts and click the "Assign" button and - viola - all of the pre-programmed emails in the chosen sequence will show up in the contact's Pending Events list and be delivered automatically!
Integrated Contact Manager
ICANNWikiMAIL's integrated contact manager allows businesses to control the process of customizing and delivering email precisely to a customers' profile and preferences. For sophisticated online direct marketers who want to build relationships with customers online, ICANNWikiMAIL is the industry's most comprehensive email marketing solution, giving marketers all the tools (including up to 50 user-defined userfields!) needed to quickly plan, execute, measure and optimize highly personalized permission-based campaigns. With the added feature set of ICANNWikiMAIL Tracks, the ability to mine and capitalize on important customer data is unmatched.
ICANNWikiMAIL is a secure, web-hosted application allowing marketers to quickly launch and adapt professional email campaigns in real-time without the burden of buying, installing, and maintaining software and hardware. Most leading CRM packages (Oracle, ACT!, Goldmine, Onyx, Outlook, etc.) can integrate data into (and out of) ICANNWikiMAIL seamlessly.
ICANNWikiMAIL Archive
For accounts with more than 10 editions, you can easily archive your old editions (by clicking on the "archive button" on the Control Panel). An archived edition is preserved in your account, but is not displayed (unless you re-activated it). Archiving is a great way to keep your account organized and to preserve editions you may want to reference at a later date!
RSS (or RDF Site Summary)
RSS is a lightweight XML format designed for sharing headlines and other web content. RSS, or RDF Site Summary, format is an easy way to generate standardized content that can be reproduced on other websites. One of the most useful functions for an RSS feed using your ICANNWikiMAIL account is to create an archive of sent emails. Using RSS-aware programs, called news aggregators or newsreaders, your site can get headlines and summaries representing each Edition you've sent out that links to the web pages created on ICANNWikiMAIL servers representing each full Edition.
ICANNWikiMAIL SnapShot
In addition to powerful email and website analytic tools, ICANNWikiMAIL offers handy "snapshots" of your marketing initiatives that enable your team (even those less involved with preparing and sending the campaigns) to quickly and easily appreciate the momentum created by your email successes.
Unlimited Trackable Links
Intelligent charts and graphs assist in determining what information is most important with your readers. Your campaigns can have as many links --- text and/or image --- as you would like. And, click-thru tracking is AUTOMATIC --- no complicated management of links or assignment of URLs is required. Reports for each of the links is available in summary from and detailed form. You can see in real-time which recipients clicked on which links.
ICANNWikiMAIL CRM (Customer Relationship Management and Sales Force Automation)
ICANNWikiMAIL CRM is a powerful Customer Relationship Management (CRM) package that, because it is already integrated into ICANNWikiMAIL, is incredibly simple to use! Other CRM packages can work fine if you are willing to invest a lot of time installing and learning how to use them. But if you want something that will work for you today (and doesn't require you to download or install any software), ICANNWikiMAIL CRM is your answer!
ICANNWikiMAIL CRM enables you to track opportunities, pending deals, sales and billing---it is the perfect way to build and track your organization's "pipeline" or "funnel." It is easy to link opportunities to email campaigns to measure and prove the ROI of your marketing efforts! Through ICANNWikiMAIL CRM's Sales Force Automation (SFA) tools, you can easily track status of prospects and negotiations with clients, and relate them to your sales personnel.
ICANNWikiMAIL CRM provides an integrated calendar, contact management system, and sales force automation toolkit, all rolled into one and integrated with your email marketing system.
Easy to read reports let you quickly create and locate opportunities. You can sort and filter opportunities using standard and custom list views. With the summary reports features, you can easily access information regarding your email lists and all of your CRM data --- you can also run custom reports on every Company in your contact list!
Convert more clicks with ICANNWikiMAIL AutoFill!
Want to make your "call to action" more powerful so clicks on edition links bring you greater results? By using ICANNWikiMAIL AutoFill, you can improve your email campaign results by extending ICANNWikiMAIL's personalization capability to landing pages hosted by ICANNWikiMAIL OR on your own website.
Imagine the experience of one of your subscribers when they click on a link in one of your editions and are taken to a page on your website which is personalized with their own information! ICANNWikiMAIL clients typically see a 50%+ improvement in lead sourcing and order results when using ICANNWikiMAIL AutoFill service to 'pre-populate' subscription or order form templates. Why ask the customer to fill out information you already have in your database when ICANNWikiMAIL AutoFill can do it for them?
Do you want to increase your conversion rates? If so, we have the perfect solution for you---ICANNWikiMAIL AutoFill! It is the leading way to personalize landing pages with customer profile information directly from your ICANNWikiMAIL CRM database. It's even helpful for creating your own profile update/unsubscribe forms inside your website.
Dedicated IP address!
ICANNWikiMAIL offers the highest deliverability rates in the industry. We achieve this by proactively making sure that only opt in email addresses are delivered from our system and through our long-standing relationships with ISP's from around the world who have "white-listed" our servers. In addition, ICANNWikiMAIL has been part of the industry leading Ironport Bonded Sender program. Our hard-line stance against spam, a reputation for sending only opt-in messages ensure your email gets delivered!
In addition to being "white listed" with the major ISP's we also offer our enterprise-type clients the option of having their very own dedicated IP address from which they (and only they) can send emails. If your company likes the idea of using an email ASP but wants to avoid having your emails associated with emails from other companies using the same IP address, a dedicated IP address is your answer!
This solution is ideal for VAR clients, who can dedicate multiple IP's to their most important clients.
ICANNWikiMAIL Tracks
ICANNWikiMAIL Tracks is a premium service available to ICANNWikiMAIL subscribers. ICANNWikiMAIL Tracks is ICANNWikiMAIL's proprietary technology that extends the tracking data associated with an email recipient from a ICANNWikiMAIL all the way through any website that is ICANNWikiMAIL Tracks enabled.
ICANNWikiMAIL Tracks gives you a full-featured visitor log from your website. ICANNWikiMAIL Tracks enables you to keep track of who is visiting your website and from where. You will be able to see the number of unique visitors, page views, IP addresses (and domains), browsers and operating systems.
ICANNWikiMAIL Tracks will keep track of your visitors on a daily and hourly basis. You can then view your statistics on daily, weekly, monthly, or "from-the-beginning" basis. You can put ICANNWikiMAIL Tracks on as many websites as you would like, and then filter your reports for any or all of your websites. Additionally, if a recipient of one of your ICANNWikiMAIL emails clicks on a link to your website, Tracks automatically tracks any further webpage's he or she visits after the initial click.
ICANNWikiMAIL Editor
"Simple. Simple. Simple." --- the ICANNWikiMAIL mantra! Besides offering the deepest feature set at the most affordable price, ICANNWikiMAIL strives to continually make its robust software simple to use.
Along these lines, we are proud to announce the release of ICANNWikiMAIL Editor ---the first web-based word processing software program of its kind. Like Word, Outlook, and other leading WYSIWYG (what you see is what you get) programs, ICANNWikiMAIL Editor enables you to easily build great looking messages (with tables, bulleted lists, numbered lists, and images). No knowledge of HTML required. Never before has building high-impact, graphical emails been so easy -- just type and send!
ICANNWikiMAIL Magnet Kiosks
Email Magnet is an in-store kiosk email collection system which allows retailers to effortlessly collect email addresses from their customers. The kiosk's unique wireless technology allows for deployment virtually anywhere!
EmailMagnet ensures more accurate data than collection methods currently in use at most retailers due to an end-user data verification screen which allows customer to correct typos before finalizing their entries.
EmailMagnet ties directly in with your ICANNWikiMAIL Email account, making it easy to add these contacts to your Master CRM and whichever lists you specify.
Features:
- Over-the-air programming allows for remote changes to end-user screens
- Remote monitoring and support
- Bright 12.1 inch touch screen interface
- Small footprint (17 inches wide and 15 inches deep) is perfect for high traffic areas
- Lightweight at 55 pounds but very stable due to a low center of gravity
- Completely turn-key - just plug it into any grounded AC power outlet
- Emails collected are uploaded in real time to a central database and may be downloaded from a password-secured website
View a demonstration at www.emailmagnet.net.
Share Stats Data
With ICANNWikiMAIL you have the ability to share specific e-mail statistical data with people of your choosing without having to grant users Administrative access rights.
Subaccount Access
With ICANNWikiMAIL a single account holder can create subaccounts that may be utilized by an organization's subgroups. Subgroups could be subsidiaries, franchisees, departments and committees.
Anti Spam Policy
Spam is absolutely prohibited by ICANNWiki. ICANNWiki, developer and provider of the ICANNWikiMAIL system suite of email marketing tools, along with ICANNWiki partners and affiliates who make ICANNWikiMAIL system available to their customers, support ONLY permission-based email marketing practices. In this regard, some of the strictest policies in the email industry and supporting procedures that:
- Help prevent the ICANNWikiMAIL system from being used for the purpose of unsolicited email campaigns.
- Encourage permission-based marketing.
- Respond to all complaints suggesting the ICANNWikiMAIL system has been used as a vehicle to send unsolicited email.
ICANNWiki actively monitors import lists and outgoing emails for suspiciously large intended or actual broadcasts. Any customer found to be using ICANNWiki for Spam is subject to being permanently barred from ever using the ICANNWiki (or any of our Partners', affiliates' and/or ISPs') systems.
Spam is unsolicited commercial email, junk mail or bulk mail that has not been requested by the recipient. In addition to wasting valuable resources and time, it is intrusive, irrelevant and often offensive, Typically, spam emails do not contain an option to unsubscribe from the mailing list. Spam is the opposite of permission based emails - those that are anticipated, personal, relevant and often associated with a "pre-existing business or personal relationship."
Preventing Unsolicited Emails via the ICANNWikiMAIL System
Users of the ICANNWikiMAIL system must abide by a strictly enforced End User License Agreement. Under this agreement, the user promises to not abuse the ICANNWikiMAIL system or to send spam. User specifically agrees not to send unsolicited bulk email, for commercial or non-commercial purposes (unsolicited bulk email is defined as email sent to more than 10 individuals without their permission). The agreement also includes such provisions as:
User agrees not to post, upload or otherwise transmit:
- any content related to inappropriate subject matters;
- any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
- any content that you do not have a right to post and transmit under any law or contractual/fiduciary relationships;
- any content, such that such posting, uploading, or transmission constitutes the infringement of any patent, trademark, trade secret, copyright or other proprietary rights of any party;
- any materials that contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
- any materials which imposes an unreasonable large load on our infrastructure;
- any content that is harmful to minors;
- content that intentionally or unintentionally violates any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities Exchange Commission, any rules of national or other securities exchange, including without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law;
- content that is misleading or impersonates any person or entity or falsely states or otherwise misrepresents your affiliation with a person or entity;
- content with manipulated, or forged identifiers;
- content promoting harm or providing instructional information about illegal activities;
With regard to email campaigns, all users of ICANNWikiMAIL must also accept that an unsubscribe option will be automatically appended to every email sent to more than 100 people via the ICANNWikiMAIL system. This is mandatory. When the unsubscribe option is requested by an email recipient, ICANNWikiMAIL's system automatically suppresses emails to that email address in future campaigns. This suppression feature is also mandatory.
In the event that a ICANNWikiMAIL system User violates any one of our usage rules, or for any other reason deemed appropriate by ICANNWiki, ICANNWiki reserves the right to suspend or terminate, without notice, access to the ICANNWikiMAIL system User's account and all related data. We rely on feedback from various governmental and industry sources, a network of the leading ISP's in the world and millions of email recipients to assist in our policing against spam.
Permission-Based Marketing
ICANNWiki offers frees tools to encourage ICANNWikiMAIL system Users to create and manage "opt-in" (and double opt-in) lists of contacts. By building and using an "opt-in" (and double opt-in) lists, ICANNWikiMAIL system Users can be certain that they are sending emails to recipients that have expressly given their permission to do so.
Recommended Action --- Unsolicited Email Complaints If a complaint is received by ICANNWiki regarding alleged unsolicited emails being sent from our system tools, an immediate investigation is undertaken.
Warning
--- The ICANNWikiMAIL system User is notified that an unsolicited email complaint has been lodged against them and a demand is issued to "show proof" that the complainant opted in to the User's list. The User is reminded of the terms they accepted in the End User License Agreement (including possible legal ramifications if the user has is guilty of spamming). In addition, the complainant's email address is automatically tagged as "unsubscribed" if the complainant did unsubscribe--so no further emails are sent to the complainant. The User is also required to manually remove the complainant's email address from their contact list if the complainant did not unsubscribe.
Termination
--- If ICANNWiki has ANY reason to believe the User, despite the warnings, is or will continue to send unsolicited bulk email to more than 10 individuals without their permission, or any complainant who has previously unsubscribed, the User's ICANNWiki account privileges are subject to immediate termination.
Think You've Been Spammed?
Immediately unsubscribe using the "unsubscribe" link at the bottom of the email. Forward the unsolicited email to abuse@icannwiki.org and provide any other information that you believe may help us in our investigation. ICANNWikiMAIL and ICANNWikiMAIL partners take permission marketing very seriously. Thank you for reviewing our Anti-Spam Policy.
Many spam complaints are registered with anti-spam agencies. We fully support the efforts of agencies working to responsibly curtail the sending of unsolicited commercial email. However, if an individual opted-in to receive an email from the ICANNWikiMAIL system and then falsely and/or maliciously files a spam complaint against ICANNWiki, we will cooperate fully with appropriate agencies to ban the user from further use of anti-spam software and community.
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